Out on site
Half your people are not sitting at a desk. For them Platrom is not a system with an app bolted on, but a phone that keeps working without a signal and that is signed off at the end of the day.
- 07:10
He sees his day
What is on for him today, in what order, with the address and the route. Every job carries its site: what equipment is there, what was done to it last time and how to get in if nobody is home.
- 09:24
The clock runs on the job sheet
Start and stop, with breaks and premiums. The engineer records the hours straight on the job sheet. That is more accurate than a weekly timesheet filled in afterwards.
- 11:02
Materials on, photos on
From the catalogue or by hand. Photos of what he found and of what he left behind. That second set is the evidence in an argument about the handover.
- 14:47
A variation, agreed on the spot
The customer asks whether that tap can be done at the same time. That is a variation, it goes on the job sheet and the customer signs for it. That keeps a misunderstanding about the agreement and the amount from turning up weeks later.
- 16:41
The client signs
With a finger on the screen. What is being signed for is what is on the job sheet: hours, materials, variations. After that the sheet is closed and nobody can quietly change it.
- 17:05
Signal. It all goes across
The van leaves the estate and the phone finds a network again. The job sheet, the photos and the signature then sync automatically.
Kastanjelaan 14
Sent as soon as there is a signal again. Nothing is lost.
This is the view on the engineer’s phone. Big targets, few fields and a button that says what it does.
Why offline is not an extra here
An app that “needs a connection” fails exactly where the work is. That is not an edge case. It is the cellar, the roof, the new build with no coverage and the car park.
What this is worth back at the office
Work signed at midday can be invoiced that evening. You gain more than time. A client recognises an invoice that arrives straight away. An invoice that turns up three weeks later is about work they no longer remember.
And it saves the argument that costs money. Every line on that invoice points back to the job sheet: date, engineer, hours, what was done and who signed. This is what that looks like.
Show it to your site manager
In about ten minutes we show you on the phone how an engineer fills in a job sheet. Do bring a site manager or an engineer along.